Friday, July 24, 2009

tips to make your restaurant experience better.

working in a restaurant has enlightened me about the restaurant entrepreunership. here are 10 tips to make your restaurant experience so much better for both yourself and the employees. [in no particular order]

1. make sure you know exactly how many people are in your party before going to the host stand. hosts have to accommodate you to the best of their ability and if they don't know how many people are in your party, how are they supposed to do so?

2. listen up for your name! especially if the restaurant doesn't have buzzers. it makes you get in faster and doesn't put a strain on the hosts' voices.

3.referring to above, don't get mad when you weren't there or didn't hear the host call your name. it's a common mistake and you were told to wait close by, so its not the hosts' fault for not finding you when you weren't in the spot you were supposed to be.

4. be specific! hosts can't read your mind, except that would be so cool if they could. for example, if you want shade make sure you say something, hosts will try and accommodate to the best of their ability.

5. walk faster!! but not too fast, where you walk into someone. restaurants get really busy and packed so its easier to get to your table faster to be seated than to stand around almost being pummeled by the latest pasta or soup.

6. control your kids! PLEASE! the restaurant isn't a playground and as said in #5, restaurants get busy and we don't want anyone to get hurt. there are also other guests sitting around so if your kids got balloon characters make sure they're not hitting them with it.

7. be nicer! simple as that, smile, say hello and goodbye, thank you and please or even excuse me. you have no idea how much that means to a person. remember, these people that you say this to are dealing with YOUR food.

8. DON'T change seats!!! this is a big one! it throws everyone off. it doesn't matter if the sun is in your eyes, if you want to change seats, tell the hosts. if you're that stupid person that decides to change seats without anyone knowing, it confuses the hosts and the waiters/waitresses.

9. don't complain about outside factors of the restaurant such as music being too loud. we can't tell them to turn it down, except we wished we could, but just be polite and ask if you could move to another table. hosts will try everything to accommodate your wishes.

10. last but not least! PLEASE wear shirts and shoes and clothes!! you have no idea how many people come in wearing the weirdest things. you're in a family establishment and we DO NOT want to see your latest tattoo or piercing in the lower abdomen. i repeat we DO NOT.

well, hope these tips enlightened you in some way. i know i've learned a lot working at a restaurant and from first hand experience to you, happy eating! :D

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